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Certified Apartment Manager Course

  • The Grand Clubhouse 200 Colony Park Drive Pearl, MS, 39208 United States (map)

The onsite manager is a vital link between apartment residents and the community owners and investors.

CAM Key Performance Indicators

  • Occupancy Rates
  • Closing Ratios
  • Resident Satisfaction and Retention
  • Apartment Turnover Management
  • Service Request Fullfillment
  • Energy Efficiencies
  • Preventive Maintenance Management
  • Development of Team Members
  • Employee Retention
  • Contractor and Vendor Management
  • Revenue Management
  • Income and Expense Control and Management of Cash Flow
  • Budgeting and Monitoring Financial Performance to Achieve Owner's Investment Goals
  • Net Operating Income